If you don't like the Product or are not satisfied with it for any reason, you have the option to return it within 30 days. You can indicate your intention to return the product by sending the Withdrawal/Cancellation Statement found below to our customer service at info@mobilfox.hu.
The Product can only be returned at your own expense and properly packaged. As proof of this, please send a clear document confirming the return and shipment to our customer service at info@mobilfox.hu. This is a precondition for the exchange of the Product or the refund of the purchase price.
We cannot accept cash-on-delivery returns, so please pay special attention to this.
A Product is considered returned only if all items included in the original order are returned, including any free gifts or accessories (such as, but not limited to, the Nano-Glass screen protector). A refund can only be issued if all parts of the order are returned in full.
Please also note that after applying the PRO-SHIELD screen protector, it cannot be removed without significantly damaging its condition. Therefore, if you have already applied the PRO-SHIELD to your phone, we cannot provide a right of withdrawal for this product.
Refunds will be made using the same payment method used in the original transaction, unless you have expressly consented in writing to use a different payment method. You will not incur any additional costs as a result of using the refund method.
Withdrawal/Cancellation Statement Template
(Please fill out and return this only if you wish to withdraw from/cancel the contract)
Recipient:
Email:
I/We, the undersigned, hereby declare that I/we exercise my/our right of withdrawal/cancellation in relation to the purchase of the following product(s) or the provision of the following service:
Date of contract/order / date of receipt:
Name of customer(s):
Address of customer(s):
Signature of customer(s): (only for written, printed form)
Date:………………………………..